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Use of AI on Google’s Everyday Business Products is Here – See How in Gmail

September 20, 2023

As reported on Tuesday by The New Your Times’ Nico Grant,

Google [has] unveiled a plan to leapfrog ChatGPT by connecting Bard to its most popular consumer services, such as Gmail, Docs and YouTube. With the new features, Google took a step toward tying Bard into the company’s vast constellation of online products.

Though Bard has not received as much attention as ChatGPT, Google’s A.I. tool has gone from being a chatbot also-ran to a close contender. In August, Bard had nearly 200 million desktop and mobile web visits, closely trailing ChatGPT, according to data from Similarweb, a data analysis firm.”

More than ChatGPT, Google’s Bard solution for businesses includes a Google component that automatically checks for accuracy across the Google search data base.

I headed over to Bard to see how things worked.

I asked Bard to create a draft email to lawyers new to using an AI powered assistant in their legal blogging.

I explained I wanted to convey how AI assisted blogging can advance secondary law; how AI does not write for the lawyer but amplifies their insight and voice; how AI assisted blogging makes legal information and legal services more accessible; and how how AI assisted blogging improves the lives of lawyers and their families.

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Bard’s email template limited what I could say, but prompted Bard by telling Bard it was an expert highly skilled at writing a compelling email that is read and responded.

The draft I received was pretty good and highlighted items it cross checked on Google.

With editing and a little clean up, especially so the email had my feel, I could see using an email like this.

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Here’s the explanations of the Google search check of some of the copy. Not foolproof, but enough to provide some comfort level with hallucinations.

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Gmail with Bard also suggested similar topics I may want to check out, such as “Benefits of AI assistant for legal blogging.” Who knew.

Just a start, but with the user numbers Google has, you can see how AI is going to quickly advance.