Google ought to buy Salesforce.com

The more I use Google’s web based software, whether it be Google Docs, Google Spreadsheets, Gmail, or Google Reader, the more I wish Google would buy Salesforce.com, the web based CRM system we use at LexBlog. I also see the day when lawyers will be using Google Business Solutions in place of Microsoft Office software.

Google Docs flies. Salesforce.com crawls. Gmail is absent of spam. Salesforce.com’s web intake to lead form collects spam like it’s going out of style. When Google’s tools are not up to user expectations, they fix them fast. When Salesforce.com’s software doesn’t work they tell me a fix will be reviewed for upcoming releases (that was almost 2 years ago). Google would never tell you to write your own software to correct problems. Salesforce.com tells you that their spam must be causing you such a big problem that you as the customer have no other alternative than to write software correcting the problem.

Salesforce.com and Google already have a combined Web site allowing Salesforce.com to act as a reseller for Google’s AdWords. The Wall Street Journal reported last year that Google and Salesforce.com were holding talks over a possible alliance that could see the two companies bundle Web-based applications. Just buy’em out guys.

And with Microsoft trying to integrate Yahoo’s new media solutions and ad sales into Microsoft’s system, what better time than to continue to erode Microsoft’s share of the desktop software market with Google Web based business solutions?

And yes, I can filter Salesforce.com’s ‘spam leads’ on my laptop via email filters, but it’s a pain trying to clear my eyes in the morning viewing 75 Salesforce.com spam leads on my iPhone.