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Feedback from answering people’s questions on the Internet is priceless.

Each month tens, if not hundreds, of thousands of lay people ask legal questions on the Internet. Virtually all the questions go unanswered. Lawyers have a golden opportunity to help some of these people and help themselves by answering some questions via the Internet and archiving the questions and answers on the lawyer’s blog or Web site.

Here’s what people told me when I answered their question, not with advice but general information or resources to help get them headed in the right direction.

They were going to tell other people about me

Thank you for your valuable information. I am so glad to have found individuals such as you. It really means a lot and I have told others about you. Thank you a million fold!

I shared your name to some of my acquaintances…it’s the least I can do for your time and advice, which both is much appreciated. Thank you again…. May the Good Lord Bless you ten times over for helping his people in need.

Thank you so much for your prompt reply. Meanwhile, I certainly will spread the word about you.

Their faith in lawyers and our legal system was restored

Kevin thanks for your help. You renewed my faith in the system.

You have caused my heart to leap with hope once more. It is true; you are starting to give lawyers a good name. I just wanted to let each of you know that I thank God for people like you.

Thank you Kevin. I appreciate your honesty and your help. I only hope that good people like you in this world continue to help others with the knowledge and resources you have available to you.

Thank you for your email. It’s good to know that there are people out there willing to take the time to pass on information when you don’t know where to turn.

Thank you so much for all the information you provided me. It’s nice to have someone explain things to me like a normal person.

I can’t thank you enough for your speedy, informative and very kind reply!! Thank you, as it is difficult to find ethical people in many professions these days.

Thank you for your assistance. I have discovered lawyers, much like doctors have a habit of living in their own world and speaking in their own tongue. Your site has given me the opportunity to better understand what my own attorney is saying and granting me the confidence to question him on his level. I have already told everyone I know about this service. Please keep up the good work.

Thank you again. I appreciate you taking time and sharing your knowledge. Many people today really don’t care.

Thank you so very much for showing that there really are people out there who care and aren’t out to make a “quick buck!”

Thank you for what you are doing for us… Your are making it possible for the ordinary people to get a fair shake…Or at least making our chances a lot easier in obtaining justice… Thank you from the bottom of my heart…

The humanitarianism you support and exhibit is a rare quality in today’s legal field. Keep up the excellent work, Kevin. You definitely bring softness to today’s rigid society. I personally thank you for that.

Praise God and Bless You for your quick reply and support. It really lifted my spirits and enhanced my desire to go forward and make a baby step for justice count.

It is such a blessing to know that there are people out there who care.

Thanks Kevin, May God bless you for trying to keep justice alive, … thanks again!

As a member of the older generation I see the loss of the notion of “Village & Family.” I see a glimmer of hope in the task you’ve taken up … empathy, caring … You should go to bed at night knowing you’ve made a contribution.

Thank you so much for your time, help and information. Thank goodness there are heroes like you out there for the little people. Because of your selfless dedication to your profession, I pray that God blesses you abundantly.

They were extremely appreciative

I truly admire you for helping others. Once again, thank you very much.

Thank you so much for responding. This has been a very rough time for me and I appreciate you taking the time to contact me. Again, thank you.

Thank you Kevin for the information that you gave me. I did not think anyone would respond. I appreciated any information that people have given me. I wish you the best the rest of the year.

It was refreshing getting a legitimately kind offer of help. Thanks!!!!

Thank you so much for responding. This has been a very rough time for me and I appreciate you taking the time to contact me. Again, thank you.

Thank you for trying to help and for e-mailing me back. Not very many people would take the time to do this, so, thanks so much!

They felt empowered

I understand that you cannot possibly assist in every legal situation, but you did, however, arm us with enough information to start investigating our legal options on our own. This is appreciated more than you can imagine.

Thanks a lot! Motivating people to look further into legal information (as opposed to get discouraged by ignorance), your efforts are a good service to the community.

Thank you for your prompt response. I will look into the information that you sent to me. You may not have been able to answer my question but at least you gave me a direction to start.

Thank you for taking the time to respond to my email and provide me with further options to seek.

Thank you for your prompt response to my Email. It was more than I expected. At least now we know where to start our research on the subject.

Thank you very much for the information that you gave to me. I appreciate it very much. I don’t know if I will get any help or not, but I sure will try.

Thank you for your time and the information you provided. It will definitely help me in my quest.

That they are ready to hire a lawyer, whether me or someone else in their area

It’s good to know that at least you replied. I wasn’t sure if I would even get one. I will try contacting one of the local firms here in Tulsa. Thanks so much for your suggestions and keep up the good work!

Thank you Kevin for your time and concern. I will seek an Attorney in our area. Though I don’t feel threatened by the current situation, it is always good to have some Legal Advice to fall back on. Have a great day, and a great week.

Thank you very much for your reply. I have called my local attorney and will call IRS to set up an appointment to see them.

Thank you very much for your quick response. I will call a lawyer for some advice. I think I need a lawyer for my son’s problem. Also as a businessperson, the owner of a medical claims billing service, I can use the help as well. Again, thank you.

Thank you for your email. I did find an attorney and am sending documents to him today. Hopefully, he will be able to help us. I’m sure my question was a difficult one to answer because it was hard to give all the necessary information in my question. Thanks again.

Kevin, thank you for such a fast response, if not for people like you what would we do. I will contact a local attorney and see where to go from there. Again thank you for your help and I will be sure to let every one I know how helpful you have been.

I want to thank you so much for responding to my cry for help it is greatly appreciated, I believe you are correct that we should talk with a good compensation or personal injury lawyer. Thanks again.

I just wanted to say a belated thank you for your advice. Through my query, I have located several lawyers that can help me, that is if I decide to go forward with this…May God bless you and your family.

Kevin thanks a lot. I’m trying to get in touch with a lawyer right now. I really appreciate what you have done. I will keep in touch with you to let you know the status. May God continue to bless you.

Best of all the responses made me feel great being a lawyer

I don’t know if there is anyway possible to relate to you how good your reply has made me feel tonight. Thank you from the bottom of my heart for replying.

I thank you for at least acknowledging my reach for help. It certainly is getting harder to make it through a day; this will be my lift for tomorrow. You must have an angel on your shoulder!

It is wonderful to know there are still people like you who will help others in need. Thank you very much for your reply and tips – as you can see I need all the help I can get. God Bless You!

Thank you so much for answering me. It’s just nice to know someone heard me. God Bless to you.

Thank you very much, you been so kind and helpful.

Kevin, Wow, thanks.

Thank you for replying to my question. I really did not think I would even get a response. It is very difficult, as I don’t know what field to look into for legal assistances. Some have indicated our problem is civil, some have stated environmental or construction law. I am really not sure and the Attorneys we have called suggest we call another Attorney etc. I again thank you for taking the time to write and also for your suggestions.

Dear Mr. O’Keefe thank you for being so kind and responding to my e-mail. I guess I will just have to hope for the best. Thank you again.

Thank you for being a leader. I appreciate your efforts.

Thank you for responding to my letter, your reply was very informative as well as helpful. Again I want to say thanks. May God bless you and keep you.

Thank you for your reply. This has been a trying experience for my family and me and we appreciate any advice that you or others offer.

I want to thank you for answering my post. May god bless you for you for your kindness.

Really in awe of what you do. Thank you again!

Thank you so very much for your prompt and excellent advice. This matter has made my wife ill. Upon reading your reply to her she began to cry tears of relief. May God bless you.

What will answering questions and getting positive responses do for you?

  • The public thinks so little of us you will distinguish yourself from other lawyers
  • Posting the responses on your site shows prospective clients you care
  • Ask yourself: “How many law firm sites have posts from people who rave about what they do?”
  • Get more content for your site by drawing more questions by email or to a message board on your site
  • Some of the questioners will be become clients
  • Site users will tell others about your Web site
  • Have faith – when you help others without expecting anything in return, the favor will be returned somewhere, sometime and by someone – good work will follow
  • You and your staff will have more fun practicing law and find it more fulfilling than ever before – existing clients will rave to others about how enjoyable your firm is to work with
  • It’s a wonderful public relations tool. The media, like the public, holds lawyers in low repute. You will stick out from the pack when media looks for a legal resource or for lawyers who are helping people.

It does not take much time to answer a question – perhaps a few minutes. In a week’s time you could answer seven questions in less than a half hour – that’s 25 a month, 300 a year. In little time you will have lots of personable unique content and wonderful responses for your blog or Web site.

Believe me, it brings work.

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