Skip to content

Best in Law Blogs : LexBlog Network : September 29, 2009

September 29, 2009

It’s become almost common knowledge in the business and marketing realm that proper use of social media can be very effective for customer service. Even with this knowledge, it’s always interesting to see how it’s applied and in which situations it comes through the strongest. Today, Jim Walker has an interesting post on how cruise lines have used social media in crisis management situations.

Posted in: