Case closed : Law blogs effective marketing tool for large law firms

Following a post by Dechert's James Beck and Jones Day's Mark Herrmann, co-authors of the Drug and Device Law blog, the Wall Street Journal's Dan Slater asked whether law firm blogs were a marketing device or a mere diversion.

I'm amused reading pundits pontificating whether blogs are appropriate or a cost effective marketing tool for large law firms.

Those casting doubt fall in two camps. One is the uninformed. The second are those who have an interest in seeing law firms continue to buy or use less effective and much more expensive marketing tools (vendors and law firm employees wrongly believing blogs will cost them their job).

The fact is law blogs are an effective marketing tool for large law (and despite the Chicken Little's raising ethics & liability issues, they're safe).

The proof is looking at what is going on.

  • Over 25% of AmLaw 200 law firms have blogs.
  • 10% of AmLaw 200 law firms have more than one blog.
  • 36% growth in last 6 months in the number of AmLaw 200 law firms publishing blogs.
  • 49% growth in last 6 months in total number of blogs being published by AmLaw 200 law firms.

LexBlog is doing more blog work for AmLaw 200 firms than all the other blog service providers combined. And I can tell you large law firms are not using blogs as a diversion. They are using blogs as a very effective marketing tool to retain existing clients, to pick up work in new areas of practice for existing clients, and to get new clients.

Not one AmLaw 200 law firm has ever said blogging takes too much time or complained that the blog was not a success. Not only has LexBlog never had an AmLaw 200 firm stop publishing a blog, the majority of our clients are adding multiple blogs.

These blog marketing projects are in most cases driven or approved by innovative leaders in large law firms. Those administrative partners and chief marketing officers are focused on the bottom line, the financial health of their law firms. Blogs are a marketing device, not a diversion for them.

So you'll know I am not making this stuff up, I want to share the success of one large law firm lawyer. Dan Schwartz, who just joined Pullman & Comley started his Connecticut Employment Law Blog last fall while a partner at AmLaw 200 firm, Epstein Becker & Green.

In the first 6 weeks of blogging while with the large law firm:

  • 5000 unique visitors
  • Few prospective client calls a week and one new client
  • Nearly 100 incoming links from third party websites and blogs
  • Regularly cited by leading law & employment bloggers (3 of the most widely read)
  • Article on Dan and his blog in Connecticut legal periodical

I thought of Dan's story because of an email from him a couple evenings ago sharing recent successes.

The [new firm] is very receptive to the blog...

The blog has led to some very favorable press for me the last week... The Hartford Business Journalwrote an article about a food server case that I blogged about a few weeks ago. The reporter saw my blog on the case and called me for quotes.

Business New Haven, another good solid niche business publication, saw my blog on employment law and called me about law firm mandatory retirement. They even mentioned my blog with a link to it. Cool stuff.

And to top it off, a producer from 60 Minutes called me this afternoon after seeing my blog article on USERRA (military leave laws) and wondering if I knew of employers who could talk about it (and talking to me about it for a few minutes).

(And I've gotten a new client off of it recently too.)

When giving me approval to share his email, Dan said "Just don't make it sound like I'm Superman or a publicity hound. The blog has just led to it."

As a former trial lawyer of 17 years, I know you need to keep proving what can seem like the same case again and again to a different jury who didn't believe until they understood the facts. Won't surprise me to be making the argument on the marketing effectiveness of blogs for large law firms 4 or 5 years from now.

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Dan Schwartz scoops everyone with coverage of expected impending presidential veto

Another triumph for Dan Schwartz of the Connecticut Employment Law Blog: his quick response yesterday to the New York Times' report on President Bush's expected veto of the National Defense Authorization Act (and it's impact on the expansion of FMLA benefits to military families). Dan's post ended up scooping both the majority of the national press and the entire legal blogging community.

Mike Fox at Jottings By An Employer's Lawyer has the details.

[Dan] was keen enough to pass along a caution that the FMLA expansion that has been mentioned in several blogs recently (including this one), seems to have hit a Presidential snag.

[...]

What's more impressive is that Dan is apparently the first to make the connection between the well publicized veto and the hit to the FMLA expansion, as my google news search a moment ago for "fmla and veto" came up with no hits. A huge tip of the hat for a scoop not only in the (relatively) small world of employment law blogging, but of the big time media as well.

While Dan is using the holiday season as an opportunity to stay on top of the law (and to report in it in an even more timely fashion than much of the mainstream media), his blog is serving as a portal between the nation's capitol and the legal blogging community. And as Mike Fox's post indicates, tech savvy lawyers across the country are taking note.

Note: This isn't the first time Dan has crossed our radar. His posts are frequently included in daily LexBlogosphere updates (which are worth looking at if you haven't yet checked them out), and we even featured Dan in a recent LexBlog Q & A.

Daniel Schwartz of the Connecticut Employment Law Blog [LexBlog Q & A]

Today we return once again to the LexBlog Q & A interview feature, this time profiling Stamford, Connecticut-based lawyer Daniel Schwartz.

Dan, who runs the Connecticut Employment Law Blog and is a partner in the Labor & Employment practice at Epstein Becker & Green, updates his blog with new content almost every day of the work week. In a phone interview this morning, I spoke with Dan about how he manages to blog so often, his tricks for increasing blog traffic, and how media coverage of the blog has impacted his reputation at the office.

1. Rob La Gatta: To start, lets talk about your blogging routine: you post a lot, and your updates are often lengthy. Do you schedule time each day to blog, and do you map out in advance what issues you will cover? Or is it something you don’t decide until you sit down in front of the computer.

Daniel Schwartz: I try to do it either in the evenings and schedule the post for the following morning, or I try to do it first thing in the morning, before the phones start ringing and clients start e-mailing. Typically what I’ll do is, during the day, I may star some stories from Google Reader to follow up on, or check the court dockets to see if any new decision has come down. Sometimes there’s a pressing matter where you want to update it immediately. But I try to reserve the time for both the beginning and end of the workday.

I end up updating really every business day. I’ve decided not to post on weekends, because no one really reads it [then].

2.Rob La Gatta: All lawyers are experts in their respective fields, but only so many of them can be recognized as such. Do you believe blogging is an effective method for establishing yourself as a recognized expert in employment law?

Daniel Schwartz: I do. I think it is an effective way to essentially demonstrate your expertise to people, instead of telling them that you’re an expert. I think that when you’re able to write about a particular subject matter in particular detail, people tend to respect that much more than [if you are] just pounding on your chest and proclaiming to the world, ‘I am the greatest!’

I’ve tried to make it a point of picking out topics that I find of interest and that I think others might, and getting into a bit of detail that can explain a subject a little more – and may ultimately provide the answers to sort of general questions that people out there might have.

3.Rob La Gatta: I noticed on the about page of your blog, you specifically mention that reader participation – through comments, e-mails, etc – was crucial to the blog's long-term success. Have you gotten this type of response from readers so far?

Daniel Schwartz: I have. It really is a conversation...[you are] entering into a dialogue. I’ve made an effort to reach out to other blogs and comment on them, which in turn has those people look[ing] at my blog and comment as well. From that sense, it’s really been a terrific help in spreading the word and discussing subjects in more detail.

Ultimately, other blogs – such as Above the Law or Point of Law – have picked up on my employment law topics, which may reach a larger audience [because of] it. And I’ve also gotten calls from prospective clients and newspaper reporters that would not have otherwise found me.

4.Rob La Gatta: Yes, about that: I noticed that you’ve recently generated some respectable media exposure. Has this had any impact on how you are received by other lawyers within the firm? Are you given any voice in discussions on marketing issues?

Daniel Schwartz: In fact, I’ve been tasked within my firm – based on the success that we’ve had with the blog – [to look] at other blogs that the firm or other attorneys within my firm can do, and at specific targeted areas where we can provide some additional insight and background, given our involvement in the field.

I think, as with any larger firm, there is always reluctance to try something new. But they have been supportive throughout, and every time the blog gets mentioned in the media, much like it would for other attorneys, the firm has posted it – both internally and externally. It shows the success that the blog can have, of getting referenced in the media and building your word of mouth.

5. Rob La Gatta: f you were to meet a lawyer just starting his or her first blog, what is the single most important bit of advice you’d offer them? Why?

Daniel Schwartz: I think you need to want to do a blog, and I think you need to enjoy doing a blog.

I have found that blogging fits within the marketing and overall approach that I want to take to my practice. It gives me an outlet to do some writing, and it gives me an excuse to keep up on recent developments in the law. I think we all have limits on our time, and I end up sometimes blogging from home with my kids sitting next to me, on my laptop. But I view it as something I enjoy doing rather than as work, and I think if you want to do a blog, you need to do it for the right reasons. It’s not a one shot endeavor; it’s a work in progress that you build on.

Ultimately, I can look back on this, and I’ve got dozens and dozens of articles on various subjects that are a reference, not only to people out there, but to myself as well.

That's it for today's interview. Know someone you think lawyers might be interested in hearing from? Drop me their name in an e-mail and we'll see if we can sit them down for a LexBlog Q & A.

Meanwhile, don't forget to check out our past legal blog interviews.