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Are Avvo blogs a credible solution for America’s lawyers?

Seattle based Avvo, a free online legal directory for lawyers with consumer and small business law practices, announced a blog service for lawyers a couple weeks ago. Avvo charges $300 per year for the service.

I’ve got a couple of concerns as to whether Avvo’s blog solution is a credible client development tool for lawyers. Sure I’ve got a dog in this hunt, but over the last six years this blog has been all about honest and straight forward counsel to lawyers looking to achieve client development success via the Internet.

No question Avvo is targeting lawyers unwilling to invest in a blog for reputation enhancement or client development. I’m perplexed though as to what Avvo offers that lawyers cannot receive for free from WordPress, a well known free blogging platform used by many lawyers.

Here’s the features of an Avvo blog:

  • Blog running on WordPress technology.
  • Your choice of one of 9 WordPress design options.
  • Customizable blog pages.
  • Pre-populated and customizable blogroll.
  • Support (as to buying blog and turning blog on).
  • Hosted on your own domain.

Here’s the features of a WordPress blog:

  • Blog running on WordPress technology.
  • Your choice of one of 60 WordPress design options.
  • Customizable blog pages.
  • Customizable sidebar allowing customizable blogroll and other elements.
  • Free support on setting up blog.
  • Free hosting on a WordPress-owned domain.
  • Hosted on your domain name for $9.97/year.

I met with Avvo CEO, Mark Britton, and Conrad Saam, Avvo’s Senior Marketing Manager, on the day of the announcement to get a better understanding of Avvo’s blog offering. I also wanted to learn how Avvo blogs compared to our professional turnkey blog solution at LexBlog.

Mark and Conrad made clear Avvo didn’t look at Avvo’s offering as competing with LexBlog. No strategic consulting, customized development, training on blogging/networking through the net, SEO, marketing, syndication, or network.

Avvo’s goal was simply to get more lawyers using a more effective means of Internet marketing – blogs. The concept being if lawyers just get started blogging, they’ll realize blogging’s potential and in many cases move on to a solution like LexBlog’s.

I laud Mark’s goal of bringing technology to legal marketing and offering a free online directory, arguably offering more features than Martindale-Hubbell’s pay per play directory. I’ve met lawyers around the country who’ve obtained clients through their Avvo listings. Speaking to consumer and small business lawyers, I suggest completing an Avvo profile and participating in other areas of Avvo’s site such as the question and answers section.

I wonder if Avvo’s blog effort is misguided though. Blogging for client development is an art and a skill acquired over time. Blogging is not throwing content onto a website. Throwing yourself on the Internet as a lawyer where everyone sees you immediately while driven by the goal of not spending more than a dollar a day seems odd.

I’m not sure how much time Avvo has really thought about a credible blog solution. They’ve only got two references to blogs on their web presence. One page on its website and a blog post. Each mislabeling Incisive Media’s Legal Technology Blog as running on WordPress when it’s running on Six Apart’s TypePad blog platform.

Avvo has sought my counsel in person any number of occasions, before and after their website went live. Don’t get me wrong, I’m not taking credit for what they’re doing, but I suggested ratings and questions & answers long before they were implemented. I provided counsel to Conrad Saam as to blogging and how to work with bloggers for more effective PR. Seems strange that being only a mile away I was not asked about blogs if the goal was to serve lawyers.

For six years I’ve worked my ass off to assemble a team of 20 people at LexBlog, many of whom train and provide ongoing support to lawyers for years. Ask anyone on my clients services’ team if lawyers are natural born bloggers. Ask anyone of them if most lawyers will have fun and achieve success in client development through blogging on their own.

There are many lawyers who on their own have achieved success through blogging and who publish wonderful blogs. I read a ton of them. They’re the exception, not the rule.

Sell someone lower cost ski equipment, give them a week’s pass at Aspen, and then push them out of the Gondola at the top of the mountain when they have never skied before and without any lessons. At least an unenjoyable experience. At worse, fraught with danger and injury.

Don’t tell me there’s beginner’s blogging at the bottom of the mountain on the ‘bunny hill.’ Blog and you’ll get seen fast. Do something stupid and embarrassing – Google has a lifetime memory.

Lawyers are busy people. The good ones are willing to invest in client development for their professional and personal success. They’ve often got a family and a mountain of debt riding on their success.

LexBlog is more than happy to provide Avvo lawyers a credible blogging solution. We’d welcome a partnership with Avvo which would mutually benefit Avvo and the lawyers in its directory.

But selling lawyers something that on the face of it looks like they can get for free without the necessary turnkey solution that brings client development success is not the answer.

  • http://www.nofaultparadise.blogspot.com David M. Gottlieb, Esq.

    How is their support different than what WordPress offers? When they (Avvo) set up the blog, does it look nice or does it take effort to pretty it up. If Avvo does help make it look all nice and makes set up relatively simple, I’d probably recommend that before telling someone to go to WordPress and do it themselves. WordPress can get very complicated very quickly. If even that is too complicated for someone, they shoud probably use a “turnkey” service, such as your own.
    Strange that they refer to Law.com Legal Technology Blog as an example of one that runs on WordPress. That blog looks like its a Typepad blog (Unless Typepress runs on wordpress tech and I don’t know it) I’m pretty sure I use the same format for my Typepad blog.
    I’m writing this from the Exhibitor Hall at LTWC–the kiosk with the computers set up. I just realized why they use internet explorer and have Bing as the default search engine.

  • http://www.avvo.com Conrard from Avvo

    Kevin – thanks for covering Avvo Legal Blogs. We’ve found that what keeps most lawyers out of the blogging world is NOT the difficulty in writing about legal issues, but instead the cost and the technical hurdle of getting started. Avvo Legal Blogs removes both of those hurdles. Can some lawyers figure this out on their own? Sure – and we encourage them to do so. For those who can’t, we offer a simple, one stop solution backed by technical support. Blogging is not hard – even my mom can ski the bunny hill – we just want lawyers to get started. As David Gottlieb points out, “WordPress can get very complicated very quickly”. At $25 a month, with no commitments, we’re simplifying blogging for lawyers.
    -Conrad

  • Matt D.

    Kevin,
    I love this analogy on AVVO’s website:
    “Many companies will try to sell you “more-effective” blogging technology for thousands of dollars per year. Few bloggers will need such a fancy blog. Think of blogging like buying a suit. You can spend thousands on a custom-made suit, or you can buy one off the rack at Macy’s that your clients will love. They are focused on the brains in the suit, not whether you have hand-stitching on your lapel.”
    I prefer the custom made suit. Thanks.
    Matt

  • http://kevin.lexblog.com Kevin OKeefe

    David, that’s one of my questions. How is Avvo’s support different or better than support from WordPress? I question whether it is. WordPress and its community have many more bloggers and blog technology experts.
    I started on a TypePad blog back in 2003 that cost $5/month. TypePad’s support limited to getting the blog up, getting my own domain, and having my TypePad blog run on my own domain was outstanding. It may still be for that same $5 per month.
    Anyway, good comments David that I am sure will be flushed out in this discussion.

  • http://doncruse.com Don Cruse

    I’m struck that Avvo wants to “pre-populate” the blogroll.
    Isn’t that just begging for SEO abuse? Links that the customer doesn’t place there, pointing at people of Avvo’s choosing… Hmm.
    At the least, this could tempt them to artificially boost their own customers’ search rankings in a way that would offend me if I were Matt Cutts and in charge of tweaking Google’s algorithms. It’s a sad variant of pay-for-links — the customers are paying to host the links, instead of being paid to do so.

  • http://Http://Kevin.Lexblog.com Kevin OKeefe

    Thanks for your response Conrad. But does Avvo really offer anything more than WordPress does for free? What does Avvo support in processing order and turning blog on that WordPress does not do for free?
    It’s good PR talk to say we make it easier for lawyers, but people in the Internet legal marketing business asked me what does Avvo offer for $300 that lawyers cannot get for free. One person even thought WordPress offered more in design, hosting, and in support in getting a blog live.
    You’ve also got the Legal Technology Blog you cite as an example of a good free blog in the AVVO blog and on your website. That’s a TypePad blog from Six Apart that a lawyer can have up in an hour for $5/month with support on getting live on your domain.
    I know Avvo is trying, but these are legitimate questions.

  • SE

    My impression was the same as Don’s. If anyone uses this service, it will be people who are not tech savvy and are afraid to click on anything. Otherwise, you’d get your own free blog from wordpress without the markup.
    Odds are, if you’re afraid to click on stuff, you won’t customize the pre-populated blogroll. And let’s guess what that population consists of…AVVO blog service, AVVO website, AVVO blog, the upcoming AVVO movie trailer starring AVVO founder and his merry band of AVVO PR people who have google alerts tuned to all thinks AVVO, as well as other AVVO related products. These are objective websites. They’re only some of the important websites your clients may wish to see. Of course there are others, but these are the ones we know of, and in our opinion, they are the important to your clients. Feel free to customize them, though, sucker.

  • http://www.avvo.com Conrard from Avvo

    Kevin – fair questions. We know from talking to lawyers that wordpress can be difficult for non-technical people to set up, register, maintain, host and support. We remove those technical difficulties. Additionally, wordpress can end up nickling and diming lawyers for domains, data storage and ad-free blogs.
    Can experienced, technically savvy lawyers set up blogs themselves for a few dollars less a month? Sure. Avvo Legal Blogs is for those attorneys who don’t want to deal with the headaches, but don’t need the custom tailored suit.
    -Conrad from Avvo

  • http://kevin.lexblog.com Kevin OKeefe

    Question still remains Conrad, does Avvo offer anything more than WordPress’ support for free and TypePad for $5/month.
    In 2003 – without being the least bit tech savy I set up a TypePad blog to see what the heck blogs were. I had questions on how to set up the blog and TypePad support run by blog experts responded right away. I had questions on how to put my blog on my domain, TypePad support again responded right away. Frankly, I was blown away by them.
    I still didn’t know what the heck I was doing with a blog, how to use for client development, and I was scared to death I would do something to embarrass myself. But my blog was set up the right way with support from blog experts at TypePad for $5/month.
    With all the WordPress lawyer blogs I see, my guess is that WordPress offers comparable support to that of TypePad at no cost.
    The reason there are so many lawyer blogs on WordPress, Typepad, and Blogger is that you do not need to be one of the ‘experienced, technically savvy lawyers.’
    I laud Avvo’s efforts to help lawyers, but people are asking me if Avvo is selling lawyers something for $300/year that lawyers can get for free. At this point, I have to tell them I don’t know – and that TypePad appears to do what you do for $60/year and WordPress may do it for free.

  • http://www.patrickjlamb.com Patrick Lamb

    Isn’t the real elephant in the room that AVVO is, well, AVVO? Even though I am listed and have spent time enhancing my profile, my sense is that AVVO’s system of allowing lawyers to game the ranking system has undermined its credibility. I am a happy LexBlog customer, specifically because I like your customized approach, etc. But I figured out typepad on my own before I started with you guys, and if I can, anyone can. AVVO’s proffered rationale doesn’t seem well thought out.

  • lead

    The other issue is that AVVO is taking people’s names for commercial purposes without their permission. They are using someones name as an ad without the consent of that person. Its insidious.