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Clio Performance Coach Katie Wyka Talks Building Resilient Teams in the Latest Real Lawyers Podcast

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By Colin O’Keefe
July 31, 2025

Clio is best known for its innovative legal-tech platform, but its edge increasingly comes from the people building it. In this episode of Real Lawyers, Kevin talks with Katie Wyka, Clio’s first in-house performance coach, about the psychology and practice of helping teams hit ambitious goals while staying resilient.

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Episode Outline

  • 0:00 – Intro — Why Clio invested in a full-time performance coach
  • 2:15 – Katie’s Path — From organizational psychology and consulting to Clio
  • 6:10 – Performance vs HR — Where coaching sits inside a scaling company
  • 9:40 – Solo, Doubles and Team — A framework for individual and group growth
  • 14:55 – Mental Toughness — Blending accountability and psychological safety
  • 19:30 – Coaching at Hyper-Growth Speed — Meeting leaders where they are
  • 24:20 – Clio Cloud Conference Insights — Community lessons for law firms
  • 29:05 – Measuring Impact — Metrics Katie tracks beyond revenue goals
  • 33:45 – Advice for Firms — First steps to build a coaching culture
  • 38:50 – Lightning Round — Habits, books and daily checkpoints

Key Takeaways

  • Performance coaching focuses on mindset, clarity and follow-through rather than task management
  • Confidential one-on-one sessions create space for candid reflection and faster growth
  • Trust and ambitious goals can coexist when leaders model vulnerability and give clear feedback
  • The simple solo, doubles and team language helps employees decide whether to act alone, pair up or rally a group
  • Even small firms can pilot coaching by pairing senior lawyers with junior colleagues for structured reflection