Legal content on iPad and tablets : What's the business model for publishers and law firms?

There's been wide discussion of late that although publication sales on the iPad took off at first, sales are now in decline. What's that mean for legal publishers? What's that mean for lawyers and law firms looking to distribute their blog content in mobile.

From a legal publisher's standpoint, ALM (American Lawyer Media) CEO Bill Pollak addressed the issue in a blog post yesterday.

There have been a number of articles and blog posts over the past two weeks about the failure of consumer magazines to do very well with their iPad apps. Although launched to much fanfare, sales of magazine apps by Wired, The New Yorker and others have been slow, and it looks like they are failing to gain traction among readers.

Since we are now beginning to design apps for our publications, I hope we'll learn from the experience of those who have been in this game for awhile. For one thing, an iPad app that is simply a replication of a print magazine won't serve the market. For another, existing subscribers are none too happy about paying an added fee for iPad access to the same content -- they want one subscription price to cover access to all of the brand's versions.

Fred Wilson, a Venture Capitalist and principal of Union Square Ventures, believes Web economics dictates. Publishing business models that have worked on the Web will dictate what's going to work when it comes to mobile.

I've been saying for a while now that I think mobile economics will trend toward web economics as the mobile web goes mainstream. In other words, the business models that work best on the web will ultimately work best in mobile.The corollary to that is that the business models that don't work well on the web will not work well in mobile in the long run.

And that includes tablets. There is some discussion in the tech blogs today about why iPad magazine sales have been disappointing. I don't understand why anyone would ever think that adding a presentation layer on top of web based content would make it something people would want to purchase when they are not willing to purchase the same content directly on the web.

Why would anyone pay for information and commentary they expect to get for free on the Web, asks Wilson.

A central issue with the Internet, no matter what device and presentation layer you use to access it, is that there is an unlimited amount of content available. Evan Williams calls it "a web of infinite information" in this chat with Om Malik. What is valuable is filtering and curation. Restricting access to content doesn't work. Someone else's content will get filtered and curated instead of yours. Scarcity is not a viable business model on the Internet.

Scary stuff for publishers of existing print based newspapers and magazines such as The Economist, The New Yorker, and ALM legal periodicals. Rather than people paying for easy access to your magazine and newspaper content on mobile, they'll be looking for other's content that's filtered and curated for free.

Apple's model of controlling distribution of content (magazines & newspapers) works for the indefinite future. But, as Wilson points out, Apple's period of being "the mobile platform" is ending and it's important to understand what that may mean.

I think it means the mobile is slowly but surely moving to a web model. And as that happens, it is important to think of it as one big web and lots of devices and software accessing it. Lots of devices means billions of devices accessing largely free content and applications with advertising and freemium and commerce and virtual goods and many other business models generating trillions of dollars for developers. Just like the web, but even bigger and more exciting.

What's that mean for lawyers and law firms?

You're in the media business in that you share your intellectual capital via blogs. You've led with content for client development for years, and that will become increasingly important with the iPad, and tablets.

If you think you've seen wide distribution of your content via the Web and blogs, you haven't seen anything close to what iPad, tablet, and other mobile devices are going to enable you to do as far as content delivery and distribution.

Your target audience of clients and influencers will expect to see the type of content you share on blogs for free. Properly filtered and curated, your audience's demand for free content may surprisingly put you ahead of traditional legal publishers, whether they be Thomson-West, LexisNexis, or ALM who are looking to be paid for their content.

As Wilson says, the onus is on developers and publishers like us at LexBlog to filter and curate the best in legal blog content and to build business models that support that. For you as lawyers and law firms, that's great - you get wide spread distribution to your targeted audience.

Exciting times ahead.

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Twitter outage ongoing : Surviving in an unconnected world

Twitter has been down for an extended time, since about 6 AM PT, with no word from Twitter's status blog how long it will be before Twitter's back up or the cause of the outage.

Interesting how something I didn't use a year ago is now something I can't live without. It's like I've lost my connection with the outside world. How do I share news and info on blogs, social media, and client development I'm picking up on my feeds this morning with all of you?

A lot of legal professionals see no use in Twitter, viewing it a waste of time. For them a Twitter outage means more productivity in America.

For me and thousands of other legal professionals who have found Twitter an effective way to foster meaningful relationships with clients, prospective clients, and referral sources as well as the influencers of those three, we're losing client development time. Oh well, I'm sure there was a time when the phone system went down for extended times.

As noted by Michael Arrington at TechCrunch this morning, Twitter's overcome early reliability problems.

Twitter declared their scaling problems over in early 2007, well before the serious problems even started. And as much as the Great Twitter Outages of 2007 and 2008 frustrated early adopters (there were so many outages that we just started reporting uptime instead), these outages are much more serious. 45 million people worldwide now rely on Twitter as a communication platform.

I don't expect long term service reliability issues with Twitter. Fred Wilson whose VC firm is backing Twitter, speaking to an event I attended a few weeks, made clear Twitter is using its money on infrastructure to scale growth. Fred explained, and I agree, it made more sense now to grow the heck out of Twitter than to build software systems to generate revenue.

Proof of Twitter's infrastructure spending is Twitter and Twitter search running lightening fast of late on the Amazon cloud.

First morning ferry ride commute without Tweeting news and updates in a very long time just coming to an end. I've survived.

Legal publishing, legal research, legal advertising businesses face certain failures

Fred Wilson has a wonderful post today on what can only be described as Digital Darwinism, a phrase coined by Evan Schwartz as the title for his 1999 book.

The news is full of stories this year end about the impending bankruptcies of retailers, newspapers, auto manufacturers, banks, and a host of other businesses that have been the mainstay of corporate america for the past 100 years or more.
.....
This downturn will be marked in history as the time where many of the business models built in the industrial era finally collapsed as a result of being undermined by the information age. Its creative destruction at work. It's painful and many jobs will be lost permanently. But let's also remember that its inevitable and we can't fight it. Technology and information forces are unstoppable and they will reshape the world as we know it regardless of whether or not we want them to.

The same will be true for traditional legal research, legal directories, and legal periodicals. Martindale-Hubbell, West/LexisNexis legal research, and American Lawyer Media are going to see dramatic changes in their businesses. Some business units will fail and good people will lose their jobs.

The legal industry is getting a pass of sorts for the time being.

  • Older lawyers running law firms fight change.
  • Lawyers in general feel they are above the fray - 'others may be harnessing innovative technology, but we're dealing with the law. Facebook, Twitter, Blogs, LinkedIn? We're proud to say we're a non user.'
  • Courts have not adopted ways to cite free case law and blogs as secondary sources.
  • Businesses in the legal industry who do not understand Web 2.0 and social media support with advertising moneys hard copy legal periodicals.
  • Though legal blogs are flourishing, there may not be the quality of legal content online we see from the general publishing industry.

As Fred says, the economy in general is killing companies, but it's the Internet which is effecting digital darwinism.

Clearly the economic downturn is the direct cause of most of these failures but I believe it is the straw that broke the camel's back in most cases.

The internet, now closing in on 15 years old in its mainstream incarnation as the world wide web, is in many cases the underlying cause of these business failures.

Bits of information flowing over a wire (or through the air) are just more efficient than physical infrastructure.

Free legal research is coming. Blogs will be widely cited in briefs and court decisions. Online publications and curators of content which we have not heard of will have more subscribers than many legal publications of today. 5 to 10 years from now yellow page and Martindale-Hubbell listings of lawyers will likely be gone.

It's inevitable. The legal industry is not going to be immune from the business failures we see all around us.