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Facebook News Feed changes good for lawyers, bad for law firms

commute
January 23, 2018

Facebook’s News Feed changes, as announced in a Facebook post, by its CEO, Mark Zuckerberg, ten days ago, are good for lawyers and bad for law firms.

Legal bloggers should take note as your blog posts lead to engagement, relationships and a stronger reputation when they “move” socially across Facebook and you have built a stronger reputation by networking on Facebook.

Per Zuckerberg:

…[R]ecently we’ve gotten feedback from our community that public content — posts from businesses, brands and media — is crowding out the personal moments that lead us to connect more with each other.

The change, already being implemented:

I’m changing the goal I give our product teams from focusing on helping you find relevant content to helping you have more meaningful social interactions.

We started making changes in this direction last year, but it will take months for this new focus to make its way through all our products. The first changes you’ll see will be in News Feed, where you can expect to see more from your friends, family and groups.

What can you expect in your News Feed? Again from Zuckerberg:

…[L]ess public content like posts from businesses, brands, and media. And the public content you see more will be held to the same standard — it should encourage meaningful interactions between people.

The Facebook pages run by law firms, most of which are not getting seen anyway, will be seen even less. Articles and announcements from such law firm Facebook pages are unlikely to even get seen in the News Feed of people who have “liked” the law firm’s Facebook page.

The change is good for lawyers who are Facebook friends and engage with industry leaders, business colleagues, clients, referral sources, bloggers and reporters, in addition to family and personal friends.

Why? Because Zuckerberg expects the time you spend on Facebook to be more valuable and more meaningful when there is more engagement with your personal Facebook connections.

At its best, Facebook has always been about personal connections. By focusing on bringing people closer together — whether it’s with family and friends, or around important moments in the world — we can help make sure that Facebook is time well spent.

This evening, I skimmed through the first twenty items in my Facebook News Feed. All, but one, were from business colleagues – mostly lawyers, one personal friend and one New York Times reporter with whom I am a Facebook friend. Though some of these Facebook friends were sharing personal items, most were sharing business or legal commentary.

Facebook will no longer be an option for lawyers. Privacy and ethical hang-ups are not legitimate concerns. They merely reflect ignorance or an unwillingness to adapt to the change in which people network.

The Facebook posts in my News Feed tonight included posts from one of the leading media/First Amendment lawyers in the country, a former large state bar president and a leading privacy and data security lawyer. My Facebook friends who are lawyers offer value to me and others, they’re not promoting themselves nor chasing down clients.

Business development for lawyers, offline or on the Internet, is all about networking to build relationships and to build a name. Facebook, at its best, is all about such social interaction, making it perfect business development.

Perfect though for individual lawyers doing the networking, not so much for law firms trying to promote the firm and its lawyers.

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