A competitive and changing market, regardless of industry, is bound to open up new opportunities and foster more innovative tactics. Dykema CEO Peter Kellett has a post on that today, with regards to the legal world, and raises the question of whether or not law firms should offer 24/7 customer support. Total posts on the Lexblog Network today: 155.

For more of the best, check out LXBN, a complete review of the top insight and commentary across the LexBlog Network.