Articles tweeted about are 11 times more likely to be highly cited in journal articles

legal journalsThere's no question that social media is having a significant impact on science per an article in Forbes by Haydn Shaughnessy (@haydn1701) entitled 'How Could Twitter Influence Science.'

The bottom line is simple: articles that many people tweeted about were 11 times more likely to be highly cited than those who few people tweeted about. Its implications are even more interesting. It generally takes months and years for papers to be cited by other scientific publications. Thus, on the day an article comes out, it would seem to be difficult to tell whether it will have a real impact on a given field. However, because the majority of tweets about journal articles occur within the first two days of publication, we now have an early signal about which research is likely to be significant.

The relationship is not even marginal. 11x more likely is a huge influence. The research appeared in the Journal of Medical Internet Research, and was conducted by its editor Gunther Eysenbach.

There has been some push back on the study because some tweets from scientists and publishers were sent out automatically, without human interaction. People have also argued that certain works tweeted about were not peer reviewed.

But the BMJ Group, publishers of the British Medical Journal, nails the bottom line:

Whether or not you agree with the validity of Eysenbach’s study, the very fact that it has been published and discussed so widely is surely a testament to the increasing importance of social metrics in evaluating article impact.

Like science, we're hearing in the law, "But these blogs and open source articles published on line are not peer reviewed." To which Shaughnessy responds as to science in way which applies equally to the law:

Peer-review has served scholarship well, but is beginning to show its age. It is slow, encourages conventionality, and fails to hold reviewers accountable. Moreover, given that most papers are eventually published somewhere, peer-review fails to limit the volume of research.

As scholars migrate their publication to the web, and publish earlier, the web offers a better way to filter science or as Altmetrics (project set up to discuss the post-peer review environment) puts it: “Instead of waiting months for two opinions, an article’s impact might be assessed by thousands of conversations and bookmarks in a week.”

Two take aways for me as to attorneys and our legal profession.

One, get involved in social media beyond your blog. If you build up social media equity on Twitter by sharing niche news and commentary other than your own, you'll build up a significant number of loyal followers. When you post to your blog, your articles will then be widely shared on Twitter.

You'll then get cited in blogs, news sites, and publications. Just ask lawyers who blog well. Getting cited on-line as an attorney is highly influential. In time you'll be viewed as a subject matter expert and sought out as a reliable and trusted authority in niche areas of the law.

Two, doesn't what Shaughnessy points out regarding science and social media apply to legal scholarship?

  • We are creating knowledge in new ways but have a philosophy of science modeled on a pre-web way of working; we still tend to think of science and any rigorous thinking as an object that we collectively cultivate and grow. I wonder if this is a useful analogy any longer.
  • Eysenbach’s research may be a useful early indicator of how social is changing science publishing but also a lesson for the wider community of opinion formers that opinion forming is itself changing and we need to understand its more fluid nature
  • What we know will change. For decades it has mattered where you publish and peer review has been a brake on some innovative perspectives. It has tended to defend established viewpoints. The possibility is that new interpretations of experience can evolve and evolve rapidly. It needs a new philosophy of knowledge.

Though I am on the periphery of legal scholarship no longer practicing law and having never been smart enough to pen law review articles, I think I see enough of what's going on in legal publishing to comment intelligently.

We do have pockets of legal scholars advancing the law through blogging and real time publishing. We also have a limited number of our endowed law professors citing the now on-line published legal commentary of practicing lawyers. The Volokh Conspiracy and some the blogs listed at Paul Caron's site, Law Professor Blogs come to mind.

But by and large, law schools and the large legal publishers (LexisNexis, Wolters Kluwer, Thomson Reuters) remain focused on peer reviewed and edited legal work.

Expect to see big change. Like open source software, you cannot hold back what comes naturally to smart people.

In the law that means open source publishing. As a practicing attorney you have a wonderful opportunity to jump in.

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Social networks and blogs rule Americans Internet time

Pursuant to Nielsen's State of the Media: The Social Media Report (pdf) for the third quarter of 2011, networks and blogs "rule Americans' Internet time.

In the U.S., social networks and blogs reach nearly 80 percent of active U.S. Internet users and represent the majority of Americans' time online, accounting for 23% of their time spent online, compared to 7.6% for email and 2.6% for current events and global news.

Beyond America, across a snapshot of 10 major global markets, social networks and blogs reach over three-quarters of active Internet users.

"As the influence of social media - and those using social media - continues to grow," per Nielson, "it's crucial for traditional media, retailers, brands and advertisers to understand how different consumer segments use and share content." (emphasis added)

Other interesting stats from the report include:

  • If you hold a bachelor's degree or greater, you are 7% more likely to visit social networks and blogs than if you only have a high school diploma.
  • Americans aged 35-49 are 4 percent more likely than average to visit social networks and blogs than they do any other site and 27 percent of these sites' audience.
  • 7% more women visit social networks and blogs than men.
  • Men are more likely to use LinkedIn.
  • Facebook reaches 70% of active U.S. Internet users, making it the most website by American.
  • 62% of Facebook page views are by female visitors.
  • 53% of active social networkers follow a brand

If you're going to be successful bringing in new business as a lawyer, you have to go out and press the flesh. Today the flesh you press and the people you'll want to meet is moving online - reading and publishing blogs and networking on social networks.

How long can you remain on the sidelines?

Hat tip to Scott Peterson at Relay Station for turning me on this report.

65% of online adults use social networking sites : Time for lawyers to wake up

Those are the fundings of the Pew Research Center's social media survey released last Friday.

The New York Times' Somini Sengupta jumped on the fundings to proclaim another milestone being crossed with over one half of all Americans using social networks.

That’s 50 percent of all Americans, not just those who say they are online. Six years ago, when Pew first conducted a similar survey, only 5 percent of all adults said they used social sites, like Facebook, LinkedIn or MySpace.

It is a sign of how deeply and widely social networking companies have penetrated the lives of ordinary people and in turn, transformed the ways in which people communicate, authorities govern and companies sell things.

For those adults online, which includes virtually anyone who would be hiring a lawyer, the rates of participation are higher at 65 percent.

Sure social networks attract more people in the 18-29 age group (63%), but 51 percent of those in the 50-64 age group are using social networks. The core group of clients, prospective clients, and referral sources for lawyers.

Per the survey, neither income nor education seemed to have any statistically significant bearing on the use of social networking sites. No matter the demographic group of clients you represent, there's a far greater chance they are using social networking than not.

Your clients and prospective clients do not look at social networking as a waste of time. From Pew Research:

...[W]hen social networking users were asked for one word to describe their experiences using social networking sites, “good” was the most common response (as seen in this word cloud). Overall, positive responses far outweighed the negative and neutral words that were associated with social networking sites (more than half of the respondents used positive terms). Users repeatedly described their experiences as “fun,” “great,” “interesting” and “convenient.” Less common were superlatives such as “astounding,” “necessity,” and “empowering.”

It's funny how good lawyers and legal marketing professionals continue to debate the merits of social networking. They're ignoring reality.

In addition to comments here, you may discuss the subject of this post at Google Plus.

Lawyers can establish trust with their target audience online

Stowe Boyd, a recognized authority on social tools and their impact on media, business, and society, penned an interesting piece Sunday entitled Trust is Trust, Online and Off.

Boyd cited a recent Pew Foundation study which found those who use the web more trust people more.

The typical Internet user is more than twice as likely as others to feel that people can be trusted, with regular Facebook users the most trusting of all. A Facebook user who uses the site multiple times per day is 43% more likely than other Internet users and more than three times as likely as non-Internet users to feel that most people can be trusted.

A Fast Company story by Adam Pennenberg on How Trust Keeps Facebook, Twitter Humming, cited by Boyd, digs deeper into the concept trust being established online. You can read the neuroscience references on your own, but make note of why we value trust and how trust is the key to business.

Pennenberg citing Neuroeconomist and author, Paul J. Zak, a professor at Claremont College, says "...[T]rust goes to the heart of our economic and social systems." Similarly, Zak says that "Trust is the lubricant that makes economic transactions possible."

Further from Penneberg's article:

In his own research, Zak and a co-researcher found that nations with higher levels of trust (Sweden, Germany, the U.S.) have stronger economies than those on the other end of the spectrum (the Congo, Sudan, Colombia). "Where there is more trustworthiness, there is more prosperity," Zak says. This trust also influences what we buy. A 2009 Nielsen Global Online Consumer Survey study found that shoppers value the opinions of people they know the most, followed by online reviews written by strangers or in online communities.

There's a good reason for this. We humans are hard-wired to commingle with one another offline and on- and the web and its platforms like Facebook and Twitter make it more efficient than ever. That's because virtual relationships can be as real as actual relationships. The truth is we're all one step removed from reality, living life through the prism of our own minds.

Following me, you know I am all about lawyers establishing trust with people as the basis of business development. It's all about trust.

People like you and trust you as a person, and as a lawyer, and you'll have more work than you can shake a stick at. So long as you get out and network with the right target audience to establish this trust.

The Internet provides lawyers the opportunity to establish an intimate relationship of trust in an accelerated fashion.

Online relationships are not a replacement for real world, face to face, relationships for you as a lawyer. But establishing relationships online does establish trust with your target audience.

The key for you as a lawyer is to use the net, via blogging and other forms of social media, strategically and in a fashion that does not betray people's trust. That's an acquired art you may need some help with.

But no question trust can be established online.

Target age groups for lawyers and law firms are reading blogs and using social networks : Pew Survey

According to the latest Pew Survey, there is little question that the target audience lawyers and lawyers are trying to reach are reading blogs and using social networking sites.

  • About 35% of Generation X (age 34 to 45) read blogs
  • About 28% of Younger Boomers (age 46 to 55) read blogs
  • About 25% of Older Boomers (age 56 to 64) read blogs
  • About 75% of Generation X (age 35 to 45) use social network sites
  • About 65% of Younger Boomers(age 34 to 45) use social network sites
  • About 48% of Older Boomers (age 35 to 45) use social network sites

Here's the chart from the Pew Internet & American Life Project from which I pulled the above figures.

Target audience for lawyers using Internet Lawyers target audience use Internet

Better yet for lawyers and law firms is that the influencers and amplifiers you are trying to build relationships with are reading blogs and using social network sites at a much higher rate.

Hat tip to Kansas City Ad Agency CEO, Shelly Kramer, who blogged yesterday about the survey.

Twitter : Glass half empty or half full?

As reported by the New York Times' Nick Bilton, a new study released by the Pew Research Center found that 8 percent of Americans who are active on the Internet are enthusiastic users of the social networking service Twitter.

Unfortunately, the offshoot of that study has been bloggers telling us that Twitter may not be as relevant as thought. Only 8% of Americans are using it.

As a lawyer or law firm you may be apt to dismiss Twitter now. "There's only 8% of people using it. We don't see many of our clients using Twitter." That would be a mistake.

Twitter has become an information network for the influencers of your clients and prospective clients. Bloggers, reporters, publishers, and association leaders use Twitter heavily, not only to receive information, but to share it.

Though I don't see Twitter as a PR tool, imagine a press release is a good analogy when thinking of Twitter. How many people receive press releases? It's far less than 1% of the population.

But would you dismiss press releases to reporters as inconsequential because they represent only a small slice if America? And because none of your clients and prospective clients receive press releases?

Twitter is viral. When you share on Twitter the relevant news and information you're reading others with similar interests will begin to follow you. They'll share it with their followers on Twitter, many of whom will also have similar interests.

As a result both the people following you and those following them see you as someone who has a keen interest in a particular area of the law or business. They also see you as someone who stays up to speed for business purposes.

This is exactly how you, as a lawyer, want to be seen. This is how you develop a word of mouth reputation as a trusted a and reliable authority.

Rather than viewing Twitter as limited, look at study's findings which demonstrate Twitter's pervasive use.

  • 8% of the American adults who use the internet are Twitter users. With 74% of American adults as internet users, Twitter users amount to 6% of the entire adult population.
  • Twitter is one of the most popular online activities among tech enthusiasts and has become a widely used tool among analysts to study the conversations and interests of users, buzz about news, products or services, and announcements by commercial, non-profit, and government organizations.
  • College-educated are slightly more likely than average to use Twitter.
  • 36% check for material posted by others on a daily basis or multiple times per day.

And look at how Twitter is used. Opportunities abound for you as a lawyer.

  • 62% post updates related to their work life, activities or interests, with 12% doing so on a daily basis.
  • 55% of these Twitter users share links to news stories. One in ten (12%) do this at least once a day.
  • 53% of these Twitter users use Twitter to retweet material posted by others, with 18% doing so on a daily basis.

Rather than look at the glass as half empty on Twitter, look at the glass as half full. You'll be way ahead of your competition.

Survey : Four measurable ways blogs help business development

Technorati's State of the Blogosphere 2010, which included a survey of business people who blog for business development, found that blogging benefits businesses significantly.

The survey found four measurable ways which blogging helped business development.

  • Visibility. I have much greater industry visibility in my industry. (64%)
  • Client acquisition. Prospective clients have read my blog and purchased products or services. (58%)
  • Thought leadership. My blog has helped my company be regarded as a thought leader within our industry. (54%)
  • Speaking engagements. I have been asked to speak at industry conferences because of my blog. (32%)

Only 14% of business bloggers said that their blog has not had any impact on their business.

For lawyers on the fence about whether to blog, this ought to push you over. For lawyers and other professionals making the case that their firm ought to begin blogging, here's your ammunition.

Visibility. Client acquisition. Thought leadership. Speaking engagements. Hallmarks of traditional client development in the legal profession.

Technorati's survey was conducted by Penn Schoen Berland from September 21-October 8, 2010 and included 7,205 bloggers around the world.

Young adults as likely to use social network as use email

Though email remains the most popular Internet activity for older adults, for younger online adults social networking sites are just as much a part of their daily routine as email.

For adults age 18-29, 60% visit a social networking site daily, and relatively the same number (62%) send and receive email daily. In addition, already 39% of the 30 to 49 age group visit a social networking site daily. These are findings of the Pew Internet and American Life Project report on email vs. social networks.

Social network use by adults

What's the significance of these findings for your law firm?

  • All of your new hires are as apt to use a social network as email on any given day.
  • Nearly 40% of your lawyers in the 30 to 49 age group visit a social network daily.
  • With the use of mobile devices, both in and outside the office, there is no way you are going to curtail your employees daily use of social networks.
  • An increasing segment of your cliental are using social networks daily.

I hear every day from lawyers and law firms like yours that our clients don't use social networks, that we're just studying the use of social networking as a means of client and professional development, and that are lawyers are too busy to use social networks. You need to face reality. You need to move beyond your committee for really slow action.

Social networks are becoming a way of life for an increasing segment of our adult population. And that's good for your law firm. After all, networking, word of mouth, and relationships are the cornerstones of client development for the best lawyers.

Popularity of blogs continues to grow

The popularity of blogging continues to grow, both in the number of blog readers and in the number of blog publishers. This per a report on the continued rise of blogging from eMarketer today.

More than half of web users will read blogs this year. By 2014, readership will rise to more than 150 million Americans, or 60% of the internet population in the US.

US Blog Readers, 2008-20014

12% of the online population will update a blog at least monthly this year. By 2014 that proportion will increase to 13.3%.

US Bloggers 2008-2014

Per Paul Verna, eMarketer senior analyst and author of the new report:

Trends in blog reading are expected to maintain an upward course as blogs continue to gain influence in the mainstream media. But there is a caveat to this forecast: Over time, blogs will continue to become indistinguishable from other media channels.

I don't see that caveat as a negative. For bloggers it means that they are becoming an accepted part of online media. In time, lawyers and other professionals who are blogging are unlikely to be viewed any differently than reporters and columnists from major mainstream and trade publications.

Though the growth in the number of bloggers will only increase by 10% in the next four years, having 12% of Americans blogging is an amazing figure in and of itself. That's a lot of folks contributing to online media.

Also to be factored in is the fact that blogging for business by U.S. companies is on the rise while the growth in personal blogs is slowing. Business blogs, including blogs by lawyers and their business clients, are going to make up a larger percentage of the total number of blogs.

Despite the growth in other social media such as Facebook and Twitter and their ease of use, the popularity of blogging continues to rise.

Blogging for business by U.S. companies on the rise

U.S. Companies are increasingly using blogs for marketing purposes, with the trend expecting to continue in the coming years. 16 percent of companies used blogs in 2007 and the number is expected to increase to 43 percent by 2012. This while the universe of personal blogs has slowed in recent years.

Percentage of US Companies Using Blogs for Marketing

What should lawyers and law firms take from this information?

  • That though other forms of social media (Facebook, Tumblr, Twitter, etc) may be taking away from personal blogging, business blogging continues to rise.
  • Companies need to own and control their principal social media presence. Blogs permit that. Other forms of social media do not.
  • Blogs allow your intellectual capital - your insight and commentary - to be stored in one place under your name. Other forms of social media do not.
  • Companies need to control their brand, or, in the case of lawyers, their reputation. Blogs allow this.
  • Blogs allow company leaders to establish themselves as thought leaders, something much more difficult to do with other social media.
  • Blogging as an industry leader so as to engage your target audience is much more becoming of company leadership than the use of other social media.
  • By not blogging you're going to look more and more like laggards to your business clientele.
  • For business lawyers, if you're not blogging you are losing an effective means of engaging what will be 43 percent of your clients by 2012.

Thanks to the folks at eMarketer, a leader in research and trend analysis on digital marketing and media, as well as Mark Watanabe, Technology Editor at the Seattle Times, whose publishing this research in the Times brought it to my attention.

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