Blogs : Prudent legal technology buy in a slowing economy

Leading legal technology expert and lawyer, Dennis Kennedy, advises rather than retrenching in a slowing economy, law firms must be being willing to think of technology in terms of an investment.

In a slow economy, you need to make smart choices about technology. Focusing hard on return on investment is important, but not if you are using that as an excuse to shut down technology investment. A better approach is to get a lot of options on the table and consider their likely risk and potential return. Then prudently pick a diverse portfolio of technology investment projects and step boldly forward. Not all of them may work, but the diversification will, and you'll find yourself well positioned for the changes to come, both in the economy and the practice of law.

Dennis identifies six factors law firms should carefully consider when investing in technology in a slowing economy. All factors fit blogs to a tea.

  • Technology that cuts costs. Law firms regularly use blogs to reduce expense. Less marketing department time when lawyers are charged with publishing. No design and formatting fees as the case with email newsletters. No additional SEO or sponsored link fees - blogs rank high on search engines by themselves.
  • Technology that makes you indispensable to your clients. Niche focused blogs keep clients up to speed on areas of the law, something sophisticated in-house counsel and executives are demanding.
  • Technology that helps you get new clients. Goes without saying with blogs. Just talk to to lawyers publishing a blog effectively.
  • Technology that helps you move into new practice areas (or Creates profitable niche practices). Did someone say niche blogs?
  • Technology that helps you recruit and retain great people. Lawyers have demanded right to blog before making lateral moves to AmLaw 200 firms. Other innovative AmLaw 200 firms are promoting associate blogs to recruit and retain the best and brightest.
  • Technology that makes you saner. Blogging on a topic you enjoy, getting positive feedback from clients, bloggers, the media, and thought leaders in your field, and growing your business. Better than a martini for an attitude adjustment.

I was wondering how a slowing economy may effect LexBlog's business. Reading Dennis' post and giving it some thought, it's safe to say the law blog explosion is likely to continue.

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Dennis Kennedy, information technology lawyer [LexBlog Q & A, part 2 of 2]

Today our LexBlog Q & A with Dennis Kennedy continues. Part 1, in which Dennis describes his experience in the blogosphere and whether his early predictions about its future were accurate, went live yesterday.

Part 2 features three more of Dennis' answers, where he describes the rewards blogging has brought him, the value he sees in niche blogs and more.

1. Rob La Gatta: What is the single biggest reward you've found in blogging, and what keeps you going at it each day?

Dennis Kennedy: Blogging is FUN. People tend to write and talk about the ROI of blogging, marketing principles, and other analytical topics. The untold secret of blogging is that it is really fun. There, I've told the secret.

I mentioned the biggest reward at the end of the last question. Kevin O'Keefe said to me recently that he thought that one big difference between the early days of legal blogging and now is that the early bloggers were all friends before we started blogging. That's a common perception. However, the fact is that we did not know each other at all. We became friends because of our blogging. It's so interesting how the perception is the reverse of what happened.

I've often said that the best thing about blogging is that it provided a way for the "Between Lawyers" group to be friends. That's a fantastic group of people and now it seems like we were best friends in college or something like that. It's a fascinating phenomenon.

I've often told people that I'm at an age where you don't expect to make a lot of new close friends, but because of blogging, that is happening. If not for blogging, I wouldn't have met Matt Homann and done the LexThink! events, or met the Rethink IP guys, or connected with a whole long list of other great people.

That makes it hard for me to think of blogging in terms of just being a vehicle for marketing. Yeah, I can trace Google ranking, media interviews, speaking gigs, the ABA Journal legal tech column I'm now writing, business opportunities, and much more directly to my blog, but the real reward to me has been the people, the opportunity to participate in the conversation, and the outlet for my writing that blogging has provided.

What keeps me blogging every day? Blogging for a long time is hard work. I'm coming up on 5 years of writing 3 – 5 posts a week (that was my original goal). That's in addition to the regular columns I write, white papers, other articles and the book project Tom Mighell and I have just finished. That book, The Lawyer's Guide to Collaboration Tools and Technologies, and the opportunity to write with Tom, who I've always considered the most knowledgeable lawyer on the subject of blogging, would not have happened without my blog.

I will note that nothing has had the negative impact on the quantity and regularity of my posts than writing a book has. I'll be glad to get back to regular writing on my blog.

I've often defined a blog as "an online newspaper or magazine column without the newspaper or magazine." I've always conceived of my blog as a way to write a regular column on what interests me. I can usually find topics that interest me or potentially interest my audience. The hard part for me often is narrowing down the potential topics to the one that I want to write about. I can find potential blog posts anywhere and all day long. For example, there are several blog post ideas in this conversation. Actually writing the posts is a little harder than thinking up the posts. I keep lists of potential blog topics and I monitor a lot of RSS feeds. I've often thought about doing a post that listed all the posts I thought about writing but never actually wrote.

However, it's that "everydayness" of blogging that can put pressure on you. I always advise people to think carefully about how much you can really write and what type of posts you will write. I'm considered a prolific writer, but I can't imagine keeping up a pace of posting several times a day. Setting a goal of 3 to 5 posts a week has always worked for me. Pacing yourself at the beginning is something that you must consider.

Knowing that you have an audience that reads your post and gives you occasional feedback also helps a lot in posting regularly.

See the rest of part 2 after the jump.

2. Rob La Gatta: As the market for legal blogging has developed, we have seen an increased value placed on niche-focused blogs. How important do you believe it is for lawyers to write on a niche issue, and why?

Dennis Kennedy: Since the earliest days of websites, having a targeted content strategy with a clearly-defined target audience has been the most-recommended and most-often-successful route to take. My website goes back to 1995 (when I frantically launched it because I was afraid I had missed the whole Internet thing), when I started a site with links to estate planning resources -it's still around.

We've learned that, on the Internet, people are looking for answers to their questions and help (and perhaps solutions to) the problems they have at the time they are looking. You can help them by either providing the answer to the question or pointing them to a place where they can get the answer. If you think about it, niche blogs offer you the opportunity to do both things, especially for narrowly-defined questions.

There's no doubt that the way that Google and other search engines currently work favors blogs. A niche blog can help you get a high search engine ranking and drive a certain type of traffic to your niche blog.

There are, however, two things to keep in mind with a search engine strategy. First, is the audience you want really the audience that comes to you from searches on certain words or phrases? You need to think carefully about that. Second, most people doing searches are looking for answers to specific questions or solutions to specific problems, not marketing messages. It all still comes down to good content.

Great niche blogs choose topics not only about which the blogger is passionate, but also where there is the likelihood that the blogger can consistently find good post topics and information.

Here's an example. I've long said that if I wanted to do a blog that promoted my legal practice, I would be writing the Missouri Information Technology Transactions Law Blog. I've thought about that, but have always wondered how I could come up with regular, fresh, helpful material for that type of blog. And, for me, I'd feel very constrained by that type of blog. At heart, I'm a writer and don't want to be limited in what I can write about. As I said, with DennisKennedy.Blog, my possible topics are unlimited.

I've noticed that many longtime bloggers experience a moment about two years in where they start to write "off-topic" posts more often or even start new blogs on topics of interest.

Law is such a HUGE topic that niche blogs really do make a lot of sense. There are many benefits, but you still should understand what you want to happen with your blog, what actually might happen over the long haul, and who you really are.

If your niche blog covers something that you are passionate about, there's a great chance it will be successful beyond anything you imagine and in ways you never thought about. If you are not passionate about the subject, readers will pick up on that and your blog will be like those twice-a-year "quarterly" newsletters that many law firms have launched and let die.

3. Rob La Gatta: If you were to meet a lawyer just starting his or her first blog, what is the one most important bit of advice you would offer them? Why?

Dennis Kennedy: Finding something that you are passionate about is one big thing.

My main advice to people is to read a lot of blogs for a while before you start. Post some comments on some blogs. Get a good feel for blogs and the conversation that is part of blogging. Then, gradually, identify what appeals to you and what doesn't. Spend a lot more time visualizing what your blog will look like when it's up and running, what blogs it will be like and what blogs it won't be like than you do deciding on the blog's name.

I also suggest writing a good number of posts in advance of your launch that you can use in case you get involved in work projects or hit a dry spell. The early law bloggers are still in awe of Sabrina Pacifici and how she wrote posts for her blog for several months before she went live – that's discipline and professionalism. It's no wonder her blog has been a model of excellence for so long. Not many can do that, but it's a good idea to get at least a few posts written in advance.

Finally, I've written before that "blawgspace is a generous place." Law-related bloggers, and bloggers in general, tend to be very accessible and will answer reasonable requests for advice from people who read their blogs. That does not mean requests to mention your new blog or for "reciprocal links," but specific questions might get you more help than you can imagine. I've made a zillion mistakes and learned plenty of lessons with my blog – I'm happy to help people avoid some of those same mistakes, especially if they don't mind waiting a while to get a reply to their emails.

Interested in hearing more? Recent LexBlog Q & A posts:

Or, see our full list of legal blog interviews.

Dennis Kennedy, information technology lawyer [LexBlog Q & A, part 1 of 2]

Keeping the momentum going, today we continue our LexBlog Q & A interview series with Dennis Kennedy. Dennis is a blogger, an information technology lawyer and legal technologist based in St. Louis, Missouri. Formerly associated with Thompson Coburn LLP, he now working as a solo practitioner. He currently writes a technology column at the ABA Journal.

This is a lengthy interview. But rather than edit it down, which would eliminate some of Dennis' thoughtful commentary, I've decided to split it into a two parter (like we did with our Ernest Svenson interview). Below you'll find part 1 of my e-mail chat with Dennis; check back tomorrow morning for part 2.

1. Rob La Gatta: You got involved with legal blogs quite early in the game. What drove you to get started in this new medium at a time when there were so few blogs around?

Dennis Kennedy: My friend Jerry Lawson likes to remind me that I suggested in an article in December 2000 that blogs might be a good vehicle for certain types of lawyers. After saying that, I kept reading blogs and thinking about blogging for more than two years before I started my own blog. When I started my blog in February 2003, I actually felt that not only was I a late adopter, but maybe I had missed the whole blogging thing. Fortunately, I hadn't.

I read blogs from the early days of blogging - Dave Winer's Scripting News blog was a big influence on me. Winer's blog also fueled my interest in RSS feeds, a topic which is, to me, the most fascinating part of the blogging phenomenon. The truth be told, I started my blog more because I wanted to have an RSS feed than because I wanted to have a "blog." I was reading blogs via RSS feeds through a newsreader as soon as I learned about newsreaders.

In many ways, the non-legal blogs were bigger influences on me than legal blogs, but I could see the dawn of the legal blogging era. There's no question that some of the best-known early legal bloggers - Denise Howell, Ernie Svenson, Marty Schwimmer and Tom Mighell (with whom I work on the Between Lawyers blog, and the earlier Blawg Channel blog) - influenced me, demonstrated the potential for law-related blogs, and pushed me to blogging. Rick Klau's blog was another big influence, as was Sabrina Pacifici's beSpacific blog, which showed how professional a blog could be.

I spent an unbelievably long time researching the available blogging software and the options I had. The real key to my blog's launch was the availability of the Movable Type blogging software and figuring out, with Tom Bassett, my then web host, how to get it working. Most importantly, I could host my blog on my web server and Movable Type would automatically generate an RSS feed for me. I was such an RSS fanatic that I had already started producing an RSS feed for my website by hand.

It took more time than people might expect to decide on a name for my blog (DennisKennedy.Blog). I chose the name because anything that I wanted to write about would be "on topic." I was already reasonably well-known for my website and my articles on legal technology and other topics, so that made me a little different from other early lawyer bloggers. I saw the blog as a new channel for my writing and a place to experiment with a new medium to find a new audience. It also was a way to experiment with some of the ideas Jerry Lawson, Brenda Howard and I were writing about in our Internet Roundtable columns on Internet marketing for lawyers. It all came together in February 2003 when I gave myself the blog for my birthday present.

In truth, I simply reached a point where I simply could not have gone any longer without having my own blog.

See the rest of part 1 after the jump.

2. Rob La Gatta: Thinking back on your early predictions of how the blogosphere would develop: how accurate were you? Did you think there would be a bigger (or smaller) market for legal blogs as we moved into 2008?

Dennis Kennedy: The great thing about the Internet is that you can actually find what you're early predictions were. Here's an instructive exchange I had with Jerry Lawson in that December 2000:

DK: "Blogs" . . . are my new favorite web phenomenon. In essence, they allow you to put an ongoing web journal of your writings on your web site, almost like a daily diary. If your site is designed to accentuate your personality, a blog might be a fascinating tool to let you easily put up opinions, idea and thoughts and get your audience to return on a regular basis. Jerry, perhaps I’ve gone too far out with that idea?

JL: One of the best pieces of advice I ever heard on Internet marketing for law firms was from Greg Siskind: "There is no single road to success on the Internet." I think blogs are a classic example of this fundamental truth. For most lawyers, blogs would be a fiasco, possibly even dangerous. On the other hand, for a few lawyers, they could be perfect."

I tend to be overly optimistic about how quickly lawyers will adopt technology, so I probably would have predicted then a somewhat greater adoption of blogs by lawyers in 2008 than what we actually see now. On the other hand, I've always considered blogging a writer's medium where having an individual voice was very important, so I was never sure that blogging would work for the majority of lawyers. In terms of actual numbers of blogs, I'm not all that surprised where we stand at this point.

However, several things have surprised me. First, blogging has not popularized RSS feeds as much as I expected. Second, not many lawyers and firms use the content management features of blogging software to power their websites. Third, no one could have predicted how well-known and influential some legal bloggers have become and the positive influence lawyer blogs have had on the public perception of lawyers and the legal process.

I also never imagined the close friendships I've gained simply through being part of the network of bloggers.

Interested in hearing more? Recent LexBlog Q & A posts:

Or, see our full list of legal blog interviews.