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10 reasons law blogs are preferable to email blasts and newsletters

A marketing and communications director with a good law firm client of LexBlog’s asked this week to help her on the question of a law blog versus a email monthly blast.

She’s working with a practice group looking to expand their marketing reach beyond a monthly email blast they had limited success with. The group liked the idea of a blog, but is now getting cold feet because of the “frequency” of publishing.

The practice group is now thinking another monthly mass-email and purchasing mailing lists to extend its reach. The marketing and communications director believes a blog may be the better fit. She’s asked for my comments.

Though email newsletters may still play a role in law firm marketing, here’s ten compelling reasons the practice group may want to consider a blog first.

  • Email inboxes are overflowing. No one is looking for more email. I can’t think of the last time I read an email that came at me like that. I’ll even delete, without reading, email newsletters from groups I know 99% of the time. The practice group is not going to endear themselves to anyone by pushing more email at anyone.
  • As I’ve explained before, law blogs do not take as much time as most lawyers think and the return on investment can be very high.
  • Blogs can be easier to sustain than email blasts and newsletters. Law firm marketing professionals have told me that getting lawyers to write content for email newsletters is like pulling teeth, except harder. When they started a blog, they did not have similar issues. The biggest reasons: Law blog posts are short and lawyers got positive feedback on their posts — media contact, clients thanking them, getting cited elsewhere on the net, and landing new work.
  • Blog posts are found on Google searches by executives, in-house counsel and other professionals. That’s much, much less likely for newsletter content. Your target audience is more apt to see your content on a Google search than opening an email blast and catching something they need at that moment.
  • Blogs build your reputation, allowing you to demonstrate authority and expertise. Blogs grow the word of mouth reputation of lawyers.
  • 85% of reporters use blogs to identify experts and get insight on stories they are working on. Email blasts may not reach reporters, or at least be read by them.
  • Like it or not, we’re living in a social media world. A growing percentage of people in the target audience of law firms receive their news and information via trusted ‘friends’ they follow on LinkedIn, Twitter, and Facebook. Email content does not get shared in social media. Blog posts do.
  • Blog posts, by virtue of RSS feeds, are syndicated with excerpts being displayed elsewhere on the Internet. The Wall Street Journal Law Section, ABA Journal, LexBlog’s LexMonitor, Justia’s Blawg Search, and other sites display your blog content and extend its reach.
  • Blogs enhance the search performance of additional law firm Internet properties, including the law firm’s website, lawyer website bio’s, practice group pages, LinkedIn profiles, and other sites/pages the blog strategically links to.
  • Blog posts are easily retrieved in new media and mobile environments being used by a growing number of professionals. They include RSS readers, Flipboard, paper.li, and other mediums you may not even be familiar with. Make it easy for more people to get your insight and to share it.

What do you guys think? I’d welcome your feedback on blogs versus email blasts and email newsletters for law firms.

  • http://www.law-firmseo.com Gyi Tsakalakis

    Blogs are interactive and foster two-way discussion. Newsletters and email blasts are largely one-way communications.

  • http://anchorplateip.com Pete Salsich

    I agree, Kevin. Even a sporadic law blogger (like me) gets the benefit of building an archive of expertise that can be found at any time. I recently was asked to write an article for a major international trademark publication because the editor (located in the UK) found blog posts that were almost a year old. Had I put that same content in an email blast a year ago, it would have simply disappeared down someone’s inbox or been deleted outright — never to be found again.

  • http://twitter.com/lalaland999 Laura Gutierrez

    Kevin, I agree with all of your points. We were in a similar situation with one of our practice group’s newsletter. We knew they could get much more out of a blog, so we were able to make the case to start. The concerns were what your client had talked about – the frequency – and also, the content. The newsletter was factual and most blogs are conversational. After launching, the attorneys/writers quickly realized what kind of potential this platform has. They have been coming up with great ideas to keep the content fresh and interesting. They are much more excited about posting to the blog, and I think that passion makes a difference. They are no longer trying to find their audience, but their audience finds them. A much better value for both sides!

  • http://questionoflaw.net Lisa Solomon

    I disagree, to a certain extent, with your comment that e-mail content doesn’t get shared on social media.
    I send my e-mail newsletter via AWeber. Every broadcast I send out has a publicly-available permalink. On the day my newsletter goes out each month, I also tweet about it, with a link to the newsletter. This helps drive more newsletter views and signups. When I tweet a link to the newsletter, those tweets get a fair number of retweets.
    I resisted launching an e-mail newsletter until last summer, figuring that I get sufficient exposure through my active participation on Solosez (10+ yrs) and on Facebook, Twitter and LinkedIn, as well as through my blog. Nevertheless, when I consulted with a business coach who focuses on lawyers, she strongly suggested that I launch a newsletter.
    The fact is, not all lawyers (who are my target market) participate in social media or use RSS; all, however, use e-mail.
    It’s not an either/or question. The firm should have both a blog and an e-mail newsletter.
    By the way, you can view a recent issue of my newsletter, The Source: a [re]source about legal writing and [out]sourcing for solos and small firm lawyers, at http://tinyurl.com/4kx9gsj.

  • http://stayviolation.typepad.com Chuck Newton

    I am not sure it is preferable as email blasts and newsletters compliment a practice blog well. For me, they help grow the blog, as the blog is readily accessible, where the other is not. It reminds readers to keep up with the blog. It allows you to republish content in a way some referrals sources might not have seen. Both, especially with each referring to the other, raises the prestige level overall. Maybe a blog is preferable if a law firm does not do the other, but I think if they will do all forms of marketing or communication, then they are complimentary.

  • http://www.myshingle.com Carolyn Elefant

    Believe it or not, my greatest visibility as a blogger came from when I wrote at Legal Blogwatch. Not because of the blog, but rather, because the blog was distributed through a daily email blast. Law school friends who worked at large firms, government offices and in academia all read my writing there. My experience at LBW suggests that many people still follow the news through email.
    In addition, even though I follow blogs on RSS or twitter, if someone has not blogged for a while, I may wind up skipping the post even on RSS. By contrast, if a law firm sends a newsletter once every 3-4 months, I am more likely to read it. In addition, many people, quite simply, prefer newsletters. They would rather get all of the information in one place than bit by bit in blogs.
    Don’t get me wrong – of course, I love blogs. But like Chuck and Lisa, I see the value of newsletters as well.

  • http://www.twosteps.com Jane Rae

    I think you need to use both methods, as well as publicising both through twitter, linkedin and facebook.
    We are a new business start up, based in the UK,in online recruitment for lawyers and did a lot of market research before we launched on how best to target lawyers. A shockingly high percentage were not even members of linkedin and pronounced twitter like a dirty word. These people are unlikley to read blog posts but much more likely to read an e-mail (some even asked us to post them hard copy materials!). However for the more tech savvy, blogs are a great way to go.
    It does mean double content to run both as we have to write different ocntent for the blogs and newsletters but hope the two pronged approach will reap dividends.
    How do you think you can best promote a blog to the unconverted?