Law blog design - Does it Matter?

I've been exchanging notes with a New York lawyer the last couple days regarding the design of his blog. Though his blog is drawing a lot of traffic, there has not been a corresponding rise in business.

We're going to talk about some other things that can help, but I'm suggesting we discuss redesign of the blog to upgrade its feel. More professional for a little more sophisticated audience.

Then this morning the lawyer mentioned Darren Rowse's post from tomorrow (it's Saturday in Australia), 'Blog Design - Does it Matter?'

On the one side are some bloggers who argue that design is secondary and not that important as it’s content that is what draws people to a blog and keeps them there. This camp often argues that with a lot of people reading blogs these days through RSS that design is less important as people rarely see it.

On the flip side we have the argument that design is very important because it creates a first impression in the mind of potential readers and that it’s around this first impression that many readers base their decision about whether they will subscribe.

My own theory fits more with the second argument - although it’s not absolutely everything in my mind.

I'm in the second camp as well. I don't buy the concept of proving to folks that I can practice law by spending less than anyone. Looks matter.

I hear in some solo marketing listservs that 'I'm practicing law in my house, I don't need a nice office, I don't have law firm assistants, I don't go to expensive conferences, and I have a free or low cost blog from Blogger or Typepad. I'm spending less than any lawyer in my community, life's great.' Uh?

You went to 4 years of ungrad, 3 years of law school. Tons of tuition. Left 3 years of earnings on the table while you were in law school and your friends were out working.

You're in a profession where you are asking people to trust you with their utmost confidential information. You're practicing law where people expect professional dress, offices, and competent and caring support staff. And you're trying to prove you can practice for nothing?

Folks, we're lawyers. We're in business. There's a price to pay be a lawyer and to be in business. To be a better lawyer and get better work, it's going to take a few bucks. That's okay, it's an investment. An investment in yourself, which is the best investment you can make.

What's better? To pay $2,500 for tuition, air, and hotel to go to a national conference with leading lawyers each year or to sit watching $75 CLE's on your computer? If you need to pull out the credit card with the 0% interest for a year, so what? You get 3 of those cards a week in the mail. If you can't pay that conference off in a year from your practice, you've greater problems than we're going to discuss here.

When it comes to marketing do you want to save four or five thousand dollars and forgo doing the work you love for the clients you'd enjoying having? Sure it causes you to swallow hard. What spending decision doesn't?

As lawyers, there is a cost to doing business. And in the case of blog design, first impressions do matter. Step up to the plate and be a professional.

Don't get left behind, get your own blog

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Longboard - April 25, 2008 10:24 AM
http://kevin.lexblog.com/2008/04/articles/blog-basics/law-blog-design-does-it-matter
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Grant D Griffiths - April 25, 2008 11:13 AM

Great post and right on. I could not agree more. It amazes me how some will spend a fortune on making a good first impression in their office. And at the same time not consider what impact a bad first impression from their web marketing might have on them.

Keep fighting the fight.

Chuck Newton - April 25, 2008 12:25 PM

Of course design matters. People are visual in their interpretation of things.

Susan Cartier Liebel - April 25, 2008 12:47 PM

Design matters.

When you go off on your tangent about spending money on office space, support staff, conferences and more that is very broad brushed and not neccessarily appropriate for each individual getting started. You can grow into your physical presence based upon your budget and your own personal goals....but knocking those who are not ready to spend big bucks on overhead or expensive conferences when there are alternatives that work within their budget...well, it doesn't sit right with me and I'd venture with many new solos I talk with on a regular basis.

Kevin OKeefe - April 25, 2008 3:47 PM

Not meant to knock people, meant to challenge lawyers to think a little bigger.

In many cases lawyers place unneeded restraints on themselves out of fear they cannot accomplish great things. Someone has to accomplish great things and why not let it be you? Sure, there are risks, but there are risks with everything. Dare to dream a little. Go for it.

Rush Nigut - April 26, 2008 11:26 AM

It is my belief that Internet users often discriminate on the basis of design. A nice design will keep attention.

I started blogging with Blogger, moved to Typepad and then to LexBlog. Each change meant a better design and increased business. Coincidence? I don't think so.

My traffic and business has increased substantially with my LexBlog design. I would never switch back even though the alternatives were less money.

Rush

Rush

Daniel Clement - April 28, 2008 3:18 PM

I will come clean- I am the New York lawyer in issue.

Let's have a real world discussion- do I have a design or other issues?

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