Header graphic for print
Real Lawyers Have Blogs On the topic of the law, firm marketing, social media, & baseball

More risks in using Blogger : Lock out and no personal support

A few days ago I posted on why not to use Blogger for a law firm blog.

This morning I ran across another risk in using Blogger. Austin’s Thom Singer relayed a situation where his Blogger blog, which he uses for professional communications, was ‘Locked’ by Blogger.com’s electronic computer robots that patrol their system to limit ‘spam blogs.’

Doing some research, Tom found it common for Blogger users to get locked out via a random spam inquiry and that it can take 48 hours or more to be reinstated. There was no one at Google customer service who you could contact, only a Blogger Help Group in ‘Google Groups.’

How was Tom feeling during the lockout?

I feel sad. Frustrated. Pissed that it is impossible to reach a real person via the Blogger.com site to expedite getting this issue solved. I also feel vulnerable that I have come to rely on these free social media tools as part of my life and that I am just one of millions of users who possess zero ability to garner their attention.

Imagine how you would feel as a legal marketing professional in a law firm telling firm’s management the firm’s blog is locked by the free service being used and that there is no one you can contact for support. The question is going to rise as to who advised using Blogger.

Imagine how you would feel as a lawyer telling a client that you’d like to add something to your blog, but you use a free service and it’s locked right now.

Worse yet, imagine the need to make an immediate change to a firm’s blog because of a third party’s demand or perceived liability risk and you’re locked out.

Sure, Blogger for personal blogs, but not for a professional law blog.

  • http://haslerlaw2.blogspot.com/ Sam Hasler

    I was also picked as a spam blog. I was not exactly locked out but I did have to do the word verification each time I posted. I have been looking to leave Blogger and this has made me a bit more determined to do so. Quite honestly, my intention of moving has been partly from posts like yours but also I am finding the Blogger design tiresome. I am not so sure that the general public has much problem with blogger and there are a lot of lawyer blogs on Blogger. I think Blawg Review is on Blogger. So my family law blog will probably stay on Blogger or stay there longer. My business law blog is moving. Business clients, I think, may have more a problem with Blogger and I am having a problem presenting what I want to present on Blogger. Now, I need to get out and make some rent money.

  • http://kevin.lexblog Kevin OKeefe

    Thanks for the comments. Discussion from all parties on the use of Blogger is real helpful to lawyers thinking of getting started with a blog.

  • http://www.chinalawblog.com China Law Blog

    It is also usually blocked in China, which at last count, had more than 1.3 billion people.

  • http://www.stupidsheet.com Jimmy

    I have to agree. I had always thought Blogger was a good platform until the moment I found my blog “locked” as a suspected spam blog. It took the wind out of my blogging sails, so to speak, since at the time, I was using the blog to document the last days of my Father in Law’s life.
    I barely look at Blogger any more.