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Website not best way to maintain Internet presence

Leading IP lawyer and tech consultant, Dennis Kennedy, has a nice post on how to use blog software. As a heads up, it’s a long article in post form.

Dennis is a blog and RSS pioneer. So I am surprised with his statement that “The best way to present and maintain a positive Internet presence is to have a good website.” Not true.

The best way to maintain a positive and effective Internet presence is by entering into the Internet discussion to network with others in your target audience. Blogs and RSS are networking tools. A Website is as useless as my running shoes in networking so as to maintain a positive and effective Internet presence.

Microsoft had websites for years. So did Google, Yahoo, Dell and Sun Microsystems. They all have blogs now. The reason is to have an effective Internet presence. Microsoft could not afford to be labeled ‘the evil empire’ forever. Dell, which started a blog this week, couldn’t take being slammed on customer service issues across the Internet. Dell needed a voice to enter the discussion, to talk with, and network with people about Dell’s service. Couldn’t be done with a Web site.

Google started employee blogs after getting slammed on the blogosphere on privacy issues. Without an effective Internet presence, Google used a press conference. It failed and a story very negative to Google ended up in the WSJ at the end of the week.

Law firms and professional service firms network to get work. To network, you need to listen, engage in the discussion, and pass on information others may use in referencing you. Networking takes place more effectively on the net than offline. That networking ain’t going to happen with a website. A website’s got no ears. A website’s got no mouth. You need those things to network.

Networking on the net is done via the following:

  • Find the discussion via a search for Blogs and Blog discussion – Google and Technorati searches
  • Listen to the discussion – use of an aggregator to receive RSS feeds
  • Engage in the Internet discussion – comment on another’s blog or post on your own, preferably responding to what you’ve heard
  • Empower others to reference you as a reliable and trusted authority – share good content on your blog that will be cited elsewhere on the net

No where in networking did I mention a website. And it’s networking online that’s the best way to present and maintain a positive Internet presence.

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  • http://www.denniskennedy.com/blog/ Dennis Kennedy

    Kevin,
    Great comments and an excellent clarification and expansion of my point.
    I agree that your points about websites and networking are contained, at least to me, in the 2006 notion of “good website,” but that would not be clear from my article.
    I wrote the article for an audience that was relatively unfamiliar with blogs and more familiar with traditional websites. My focus was narrow – highlighting tools. Your comments are a very useful addition to the discussion.
    I’m happy to the either the foil or the catalyst for your excellent post, but we’re in agreement about the networking element. You should turn your post into an article – it’d be great to get it into the hands of a wider audience. I’m an editor for Law Practice Today (http://www.lawpracticetoday.org) and we might be interested in publishing just such an article (hint, hint).
    Great post and a worthy follow-up to your post the other day when you wondered if you needed to be writing more original material.
    Dennis

  • http://bizop.ca Michael Webster

    Lawyers owe a special duty to the lay public to inform, explain, and make clear their various common law and statutory rights.
    In my field, many consumers are woefully ignorant of their rights.
    These individuals post in forums, rant and rave all over the internet. They need answers. And they they don’t blog.
    Keeping track of their conversations, replying with legal information but not advice, should be the goal of all lawyers and law firms trying to maintain an internet presence.