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Law firms use of paid bloggers to capture relevant content

Paul Chaney, a recognized business blog leader, has an excellent post on the role of professional bloggers writing for a company's blog and the value such a blog in marketing communications.

Paul agrees with me that it's best to have an in-house blogger who knows the company, its personnel, products and services. However he does not believe a company without the resources to manage and publish a blog should be precluded from using a blog for marketing. Likewise, law firms looking to publish a blog as a resource for their target audience are free to use professionals to blog for them.

Is there anything wrong in having a law student summarize and post brief case summaries on a niche topic? Is there anything wrong with a paralegal pulling in content from a government agency or court Web site so the content is better organized and more searchable than such on such sites. Is there anything wrong having a professional blogger identify and blog relevant news stories? Heck no, such a firm should be lauded for providing such a free legal resource whether it be for corporate executives or consumer.

Paul reminded me of well respected author Rebecca Blood's (The Weblog Handbook) describing two types of blogs. The 'Metafilter' model which consisted of a link with commentary and personal asides, and the Blogger.com-inspired short-form journal model.

And I'm not going to make a better case than Paul for the role of the first type.

While most bloggers these days opt for the latter, precedent remains for the former. IMO, that's often what contract bloggers do. To use the term my friend Tris Hussey coined, they 'gist.' They surf the web aggregating news and information to present to the reader re-written in a blog-style form. As Rebecca Blood put it, it's the 'pre-surfed' web.

Essentially, that's what I and others do at Weblogs Inc. I write for the Diabetes blog, the Cardio blog, and the Cancer blog. (I'm 49, and at that age that I need to pay attention to these diseases, so gisting about them on the blogs is a good thing. I'm learning a lot!)

I don't have diabetes, cardiovascular problems, or cancer so far as I know, so it would be next to impossible for me to write from a first-person perspective. I have to leave that up to others like Amy Tenderich, a type 1 diabetic and exceptional blogger on the subject. In her 'short-form journal' she articulates on issues from a perspective I never could.

Does that mean I shouldn't have the opportunity to talk about these issues? Not at all! It only means I have to find my 'voice,' the place where I can be passionate, genuine and authentic. And I think I have, as an advocate for those suffering from these diseases. My passion comes in trying to find news and information that will help educate them, and as a staunch supporter of the need to find a cure.

I think there's room for both in 'this man's Army.' Ideally, a company that wants to use blogs most effectively should have an inside voice, perhaps that of the CEO. But, they can also use a contract blogger to gist about industry-related news and information. (Link, commentary, and personal aside)

I agree with Paul that the approach of using blogs for marketing purposes by being a clearinghouse of information on a niche topic may be, in a sense, taking blogging back to its roots.

  • http://jas-law.typepad.com/death_and_taxes/ Joel S.

    A few comments:
    1. If blogging is a moral or ethical obligation for lawyers, how can it be OK to hire a law student to perform this obligation for you?
    2. Any lawyer or law firm, regardless of their resources, can afford to have a blog. You can do one for $5 a month on Typepad or for free on Blogger. The issue is one of time.
    3. I use my blog for marketing — not to make a “hard sell,” but to give potential clients an idea of what I know and who I am (as a lawyer and as a person). Any lawyer who views their blog as a marketing tool, and then hires a third party to create content while not revealing that they are doing so, is essentially lying to prospective clients.
    4. Who needs a “pre-surfed web”? Surfing the web isn't brain surgery. A lot of blogs I have read are just an excuse for someone to post links with comments like “This is interesting.” If you are going to link to an article, I think it's imperative to add some value (commentary) of your own — otherwise you're just a “free rider” on someone else's hard work.

  • http://kevin.lexblog.com/index.rdf Kevin O'Keefe

    Good points Joel.
    Don’t get me wrong, a blog like yours on estate planning is best. You personally publish practical info based on your experience and expertise. That will work better for marketing than any other type of blog.
    I still see it as meeting a social obligation by providing free legal information to the public whether the lawyer is doing it themselves or having someone help them publish such content. The lawyer is going to provide the direction and oversee the content being published. Law firms not providing such practical legal information are taking a pass as far as I am concerned.
    Time is a factor but not a huge one. I can publish a post based on something I read on the net in 15 or 20 minutes. There are excellent blogs published by lawyers where they may post 6 or 7 times a month. Look at Jon Alper's Asset Protection Blog. Not a lot of time on Jon's part but he gets thank you emails on a regular basis from people he will never meet.
    As far as lying to clients when they do not write the content, law firms distribute articles and newsletters with the firm's name on them on a regular basis. Partners put their names on articles written by associates and clerks. A blog can easily say it is published by the law firm without everything being authored by lawyers in the firm.
    I am with you 100% that is preferred to have the lawyers write the content. I agree it it shows who the lawyer is and what they know.
    As far as presurfed web, I agree the one after another post with just a link is pretty annoying. But I like someone to scour the net for the good stuff and act as a funnel or filter for info for me. I pick up their posts by RSS and then go to the good stuff they found when it looks like something interesting to me. Otherwise I would never see this good stuff – I don't have the time to browse the net all day long.
    Frankly, I do not have a lot of original thoughts. I subscribe to RSS feeds from over 100 different sources. When I see things law firms may be interested in, I blog the info. I feel like I am helping lawyers and legal marketing professionals and the numbers of unique visitors a month coming to my blog keeps growing.
    Thanks for commenting Joel and keep up he great work in Chicago. I am going to be speaking at a Chicago Bar Association marketing program on May 2. Maybe we’ll get the chance to meet.

  • http://jas-law.typepad.com/death_and_taxes/ Joel S.

    I think you have a lot of original thoughts, Kevin. You don't have to write a treatise in every post, but you do have to add something of your own to a link that you present (which you do).
    I'm planning to sign up for that May 2 program — hope we can meet.